How do I know which size to order? You can refer to our detailed sizing guide. It’s important to measure yourself and compare with our guide to ensure the best fit.
Can I change or cancel my order after placing it? Orders can be modified or canceled within 24 hours of placing them. Please get in touch with our customer service team at shop@smplfd.com immediately for assistance.
Do you ship internationally? Yes, we ship globally. Shipping times and costs vary depending on the destination.
How can I track my order? Once your order is shipped, you'll receive a tracking number via email.
What is your return policy? We accept returns within 30 days of purchase. Items must be in original condition, unworn, with tags attached. Refunds are processed upon receipt and inspection of the returned items.
Are there any washing or care instructions for your clothing? Generally, we recommend washing in cold water and air drying to preserve the quality and longevity of the fabric.
Where do you source your blank garments? In most cases, we source our items from American-made suppliers. However, this is not always the case. Any products produced with American-made garments will be listed on the individual product page.
What are your in-person retail hours? Our shop is open Monday through Friday 10-6pm; and Saturdays 12-5pm. Note that these hours are subject to change based on season and inventory. Always check our hours on Google for the most up-to-date days and times.
Will you ever bring back past items that are now in the Archive? Yes, some items may be reproduced and returned to the site for sale.
Help! My package is delayed or lost in transit, what do I do? If you are having issues with a lost or delayed shipment please follow the steps outlined by USPS.