Spoilage is an unavoidable part of custom screen printing, embroidery, and garment decoration. It happens when a garment arrives or leaves production below our quality standards due to a manufacturer defect or production mistake.

What it means

Industry standard spoilage is around 3% — meaning a few garments in any given order may arrive damaged or be affected during production. At SMPLFD, we hold ourselves to a stricter standard, aiming for 2% or less on all jobs where we source the garments.

If your order falls short

Our internal data shows an average spoilage rate of about 1.75%, which is below industry norms. Still, because every order is truly custom, there’s always a small margin for error.

If your job requires an exact quantity — such as uniforms, event merch, or giveaways — we recommend ordering a few extra pieces to ensure you end up with your desired total.

If spoilage exceeds our allowance

In the rare case that spoilage exceeds our two-percent allowance, we’ll make it right by issuing a credit toward a future order. Credits are calculated using the per-unit cost of the affected items.

How we handle it internally

When SMPLFD sources your garments, our team typically orders a small number of extras to help offset potential spoilage, so your final delivery is as close to perfect as possible.

Our goal is to produce retail-quality goods with craftsmanship, transparency, and care — every time.