Frequently Asked Questions
We specialize in a wide array of customizations including Screen Printing, Embroidery, Vinyl Lettering, Sewing, Digital Full-Color Heat Transfers, Custom Patches, Woven Tags, Design Services, Private Labeling, Folding & Bagging, Chenille Patches, Flock, Appliqué, and more.
Screen Printing Inks Available:
Our selection includes Plastisol, Water-Based, Soft Hand, Puff, Metallic, Glitter, Reflective, and Glow in the Dark inks. If you need an ink not listed, contact us—we're likely able to accommodate.
Placing an Order:
Each project is unique and our quote form helps us gather the necessary information to provide the best possible service and the most accurate quote.
Typically, 12-15 business days following digital proof approval, receipt of print-ready artwork, and payment. Timeframes may extend for complex orders. Changes may apply during peak times.
Subject to availability. Fees are added to the total order cost as follows:
- 5-9 Business days: +20%
- 3-4 Business days: +30%
- 1-2 Business days: +50%
General Minimum Order Quantities (MOQs):
Our MOQs are flexible and determined by various factors including artwork, job complexity, and garment type. We reserve the right to decline projects that fall outside our standard operational procedures but will suggest alternative providers when possible.
Screen printing: 25pcs per design
Screen printing w/ 3+ locations: 50pcs per design
Screen printing with 4+ colors: 50pcs per design
Embroidery: 12pcs per design
DTF Transfers: 20pcs per design
Jobs w/ provided garments: 100pcs per design
Embroidered patches: 50pcs per design
Woven labels: 100pcs per design
Printed inside tags: 100pcs per project
Fold & Poly Bag w/ sticker: 100pcs per project
Hang tags: 100pcs per design
Hang tag application: 100pcs per project
MOQs factor in fixed dimensions, print location, colors, and garment material. Garment size impacts MOQ if it necessitates art size changes for smaller items.
We do not offer samples due to the involved setup process, which is the same for one or many items.
Nearly all projects can be managed via email, phone, or text. For those requiring further discussion:
- Free 10-minute Phone Consultation to discuss project details.
- Paid 30-minute In-Person Consultation at our showroom (non-refundable $150 deposit, applied to your project upon proceeding).
There are special circumstances that warrant changes to the above; if we believe a free in-person consultation is necessary then we’ll reach out in our response to the free quote form submission.
Contact us at firstname.lastname@example.org for appointments.
Art/Design File Submission:
Submit artwork in .pdf, .eps, .svg, .ai, or high-resolution raster formats (.psd, .tiff, .jpg, .png at 300 dpi or higher). Vector files should have text converted to outlines. File quality is essential for printing quality. Artwork vectorization service available for $40-$75/logo.
We offer comprehensive design services from conceptualization to completion, averaging 5-20 hours of work at $100/hr with a $500 minimum.
We accept various payment methods including credit/debit cards, ACH, Zelle, Venmo, and business checks.