Frequently Asked Questions
What Type of Printing Services do you Offer?
We specialize in a wide array of customizations including Screen Printing, Embroidery, Vinyl Lettering, Sewing, Digital Full-Color Heat Transfers, Custom Patches, Woven Tags, Design Services, Private Labeling, Folding & Bagging, Chenille Patches, Flock, Appliqué, and more.
What kind of Screen Printing Inks & Techniques do you offer?
Our selection includes Plastisol, Water-Based, Soft Hand, Puff, Metallic, Glitter, Reflective, and Glow in the Dark inks. If you need an ink not listed, contact us—we're likely able to accommodate.
How do I Place an Order?
Each project is unique and our quote form helps us gather the necessary information to provide the best possible service and the most accurate quote.
What is your Average Turn Around Time?
Typically, 12-15 business days following digital proof approval, receipt of print-ready artwork, and payment. Timeframes may extend for complex orders. Changes may apply during peak times.
Do you offer Rush jobs?
Subject to availability. Fees are added to the total order cost as follows:
- 5-9 Business days: +20%
- 3-4 Business days: +30%
- 1-2 Business days: +50%
What are your Minimum Order Quantities (MOQs)?
Our MOQs are flexible and determined by various factors including artwork, job complexity, and garment type. We reserve the right to decline projects that fall outside our standard operational procedures but will suggest alternative providers when possible.
Screen printing: 25pcs per design
Screen printing w/ 3+ locations: 50pcs per design
Screen printing with 4+ colors: 50pcs per design
Embroidery: 12pcs per design
DTF Transfers: 10pcs per design
Jobs w/ provided garments: 100pcs per design
Embroidered patches: 50pcs per design
Woven labels: 100pcs per design
Printed inside tags: 100pcs per project
Fold & Poly Bag w/ sticker: 100pcs per project
Hang tags: 100pcs per design
Hang tag application: 100pcs per project
Please Note:
MOQs factor in fixed dimensions, print location, colors, and garment material. Garment size impacts MOQ if it necessitates art size changes for smaller items.
Can I Provide My Own Garments?
Maybe, but probably not. Click to read our full Customer Provided Garments Policy.
Do you offer Samples?
We do not offer screen printing samples due to the involved setup process, which is the same for one or many items. We can; however, offer small-run DTF printing. Please hit the quote form to inquire.
Can I Book an Appointment?
Nearly all projects can be managed via email, phone, or text. For those requiring further discussion:
- Free 10-minute Phone Consultation to discuss project details.
- Paid 30-minute In-Person Consultation at our showroom (non-refundable $150 deposit, applied to your project upon proceeding).
There are special circumstances that warrant changes to the above; if we believe a free in-person consultation is necessary, we’ll reach out in response to the free quote form submission.
Contact us at printing@smplfd.com for appointments.
Best Art/Design File Type?
Submit artwork in .pdf, .eps, .svg, .ai, or high-resolution raster formats (.psd, .tiff, .jpg, .png at 300 dpi or higher). Vector files should have text converted to outlines. File quality is essential for printing quality. Artwork vectorization service available for $50+/logo.
View more about how to prep a file printing.
Can you help with design or do I need to provide my own artwork?
We offer limited design clean-up services to ensure your artwork is production-ready, including minor adjustments and color corrections. For more involved design needs, we provide two options: a simple design service for basic text-based designs or minor modifications, and a comprehensive design service for custom, detailed creations. Whether you need a quick touch-up or a fully custom design, we're here to help you bring your vision to life.
Tell Me More about the Comprehensive Design Service:
We offer comprehensive design services that take your project from conceptualization to completion, with each project quoted based on its scope, the direction provided, and the overall value. This service requires a starting minimum of $500, and due to high demand, there is often a 3+ month waitlist. We encourage you to submit a quote request to get started.
What is your Policy on Reorders or Repeat Orders?
Reordering is straightforward if we have your previous job details on file. We keep your artwork and specifications, making it easy to produce repeat orders with consistency.
What Happens if there is an issue with my order?
We stand by the quality of our work. If there’s an issue with your order, we’ll work with you to resolve it quickly and to your satisfaction, whether that involves a reprint or other corrective action.
How is Embroidery Priced?
Learn the ins and outs of our embroidery services and how each job is priced on our 'Navigating the Cost of Custom Embroidery: Your Comprehensive Guide.'
Can You Embroider Any Logo?
No, and here's why: 'Designing a Logo for Embroidery - Why all designs can't be embroidered.'
How is Screen Printing Priced?
Every job is different, dozens of factors go into a screen printing quote. Learn more at our 'Simplified Screen Printing Pricing: A Guide to Understanding Custom Print Costs.'
And the rest of the most frequently asked questions:
Screen Printing vs. Embroidery: What's the Difference?
Screen Printing vs. DTG (Direct-to-Garment): What's better for your project?
DTF vs. Screen Printing: Why Screen Printing Still Leads the Pack (for now)
DTG (Direct-to-Garment) vs. DTF (Direct-to-Film): Why one is the future of Digital Printing and the other is a thing of the past
2905 Beaufait Street
Detroit, MI
Weekdays, 8:30-5:30PM
313.285.9564
printing@smplfd.com