Trusted for delivering retail-quality custom embroidery with every project.
Frequently Asked Questions
Our 7-Step Process
Fill out quote form
Customers complete a detailed quote form with their design preferences, apparel choices, and order specifics. This initial form is essential to generate an accurate cost estimate for the project.
Order Summary and Payment
An order summary outlining the costs is sent to the customer. Upon agreement, payment is processed, securing the transaction and formalizing the intent to proceed.
Digital Proof Creation
The Art Department crafts a detailed digital proof based on the customer's submitted design. This step involves translating customer specifications into a high-quality visual representation of the final product.
Proof Approval and Garment Sourcing
Customers receive the digital proof for approval, while simultaneously, the company sources the required garments. This stage ensures all materials are on hand and approved before production begins.
The pre-production phase involves precise ink or thread color matching and equipment setup. This meticulous preparation is vital for meeting the product's quality and design standards.
With materials sourced and pre-production setup completed, the order is placed into the production schedule. The customer is informed of the estimated completion date.
Production, Quality Assurance, and Shipping
The production process starts, followed by rigorous quality checks to ensure each item matches the approved proof. After passing quality control, the order is packaged up and the customer is notified (pickup, shipping, or local delivery).